Privacy Policy
At La Belle Vie – Health and Wellness ("we," "our," or "us"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you visit our website (www.lbv-healthandwellness.co.au), or interact with us in other ways. By using our services, you consent to the collection and use of your personal information as described in this Privacy Policy.
1. What Personal Information We Collect
We may collect the following types of personal information when you interact with our website or use our services:
Personal Identifiers: Name, email address, phone number, billing and shipping address.
Payment Information: Credit card details or other payment method information for processing transactions.
Account Information: Username, password, and other details associated with your account on our website.
Transaction Information: Information about the products you purchase, order history, and payment details.
Usage Data: Information about your use of our website, including IP address, browser type, device type, pages visited, time spent on the site, and other analytics.
Marketing Preferences: Preferences regarding promotional communications and marketing content.Health-Related Information: If you provide this in connection with specific health and wellness products or services (e.g., dietary supplements, fitness tracking), we may collect limited health-related data to enhance your experience with our products.
2. How We Collect Your Personal Information
We collect personal information in a variety of ways, including:
Directly from You: When you create an account, place an order, subscribe to our newsletter, or contact us for customer service or inquiries.
Automatically via Cookies and Tracking Technologies: When you visit our website, we may collect usage data through cookies, web beacons, and similar technologies to improve the user experience and analyze website performance.
Third-Party Sources: We may obtain information from third parties, such as payment processors, social media platforms, or marketing partners, if you interact with us through these channels.
3. How We Use Your Personal Information
We use the personal information we collect for the following purposes:
To Process Transactions: To process orders, manage your account, and deliver the products or services you purchase.
To Communicate with You: To send order confirmations, shipping updates, customer support responses, and marketing communications (if you opt-in).
To Improve Our Services: To analyze usage trends, enhance website functionality, and improve our products and services.
For Legal and Regulatory Compliance: To comply with applicable laws, regulations, and legal obligations, including those related to financial transactions and customer rights.
To Personalize Your Experience: To tailor product recommendations, offers, and marketing based on your preferences and behavior.
4. How We Share Your Personal Information
We may share your personal information with third parties in the following circumstances:Service Providers: We may share your information with third-party vendors or service providers who assist us in running our business, such as payment processors, shipping companies, and customer service platforms.
Business Transactions: In the event of a merger, acquisition, or sale of all or part of our business, your personal information may be transferred to the new owner.
Legal Compliance: We may disclose your information when required by law, court order, or government regulation, or to protect our rights, property, and safety or that of others.
With Your Consent: We may share your information if you have given us explicit consent to do so.
5. How We Protect Your Personal Information
We are committed to protecting your personal information from unauthorized access, use, or disclosure. We employ a variety of physical, electronic, and administrative security measures, including encryption and secure server technology, to safeguard your data.However, no data transmission over the internet or data storage system can be guaranteed to be 100% secure. While we strive to protect your personal information, we cannot ensure or warrant its absolute security.
6. Your Rights and Choices
As an Australian resident, you have certain rights regarding your personal information under the Privacy Act 1988 (Cth). These rights include:
Access: You have the right to request access to the personal information we hold about you.Correction: You have the right to request corrections to any inaccurate or incomplete personal information we hold.
Deletion: You may request the deletion of your personal information, subject to legal or contractual obligations.
Opting Out of Marketing: You can unsubscribe from our marketing emails or communications at any time by clicking the "unsubscribe" link in the email or contacting us directly.
Objecting to Processing: You can object to the processing of your personal information in certain circumstances, particularly where we rely on legitimate interests as the basis for processing.To exercise any of these rights, please contact us at the details provided below.
7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect information about your use of our website. Cookies are small text files that are placed on your device to help us enhance your experience and analyze website performance. For example, we may use cookies to:
Remember your preferences and settings.
Track user behavior and website traffic.
Provide personalized content and ads.You can manage your cookie preferences through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.
8. Third-Party Links
Our website may contain links to third-party websites or services that are not operated or controlled by us. This Privacy Policy applies only to our website and services. We are not responsible for the privacy practices or content of third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.
9. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected or as required by law. Once your information is no longer needed, we will take reasonable steps to securely delete or anonymize it.
10. International Transfers of Data
While we are based in Australia, we may transfer your personal information to third-party service providers located outside Australia. In such cases, we will take reasonable steps to ensure that your data is protected in accordance with Australian privacy laws.
11. Children’s Privacy
Our services are not intended for children under the age of 16, and we do not knowingly collect personal information from children. If we learn that we have inadvertently collected personal information from a child under the age of 16, we will take steps to delete the information as soon as possible.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. Any updates will be posted on this page, and the “Last Updated” date at the top of the policy will be revised. We encourage you to review this Privacy Policy periodically.
13. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
La Belle Vie – Health and Wellness Email: lbvhealthandwellness@gmail.com
Thank you for trusting La Belle Vie – Health and Wellness with your personal information. We are dedicated to protecting your privacy while providing excellent products and services.